Site owner
- Volkova Ekaterina Alekseevna (Волкова Екатерина Алексеевна)
- Status: an individual applying the special tax regime “Tax on Professional Income” — self-employed (professional income tax payer)
- INN: 662514747286
- Email: svoya.karta@yandex.ru
- Phone: +7 982 729-75-75
- Telegram channel: t.me/svoya_karta_ru — transits of the week, breakdowns of types and centers, honest experiments
- Social media (posts in Russian): Telegram · VK · OK.ru · Dzen · Pinterest · TikTok
What to write about
All inquiries come to the same address — svoya.karta@yandex.ru — about how the site works and errors in calculations, about payment and refunds, about personal data processing and withdrawal of consent. We reply within 1–2 business days.
Inquiries about personal data are considered within the terms established by Articles 14 and 20 of Federal Law No. 152-FZ, and payment claims — in the manner described in the Public Offer.
Made a mistake in the date or time of birth?
Just recalculate the free reading: correct the data in the form and press “Calculate” again — no history is saved, nothing needs to be deleted.
If the typo is discovered in an already paid PDF, write to svoya.karta@yandex.ru with the subject “Error in date”: state which data was entered and which is correct, and attach the order email or the address of the order page. We will build the reading again from the correct data and send it to you — free of charge, within 1–2 business days. No extra payment is required: an error in the date does not make the file a “second order”.
Quick feedback
If you found an error or something does not work, writing an email is not necessary: every page of the site has a “Feedback” button — on the side on a computer and at the bottom right on a phone. It asks for neither a name nor an email, one line is enough.
Nature of the services
The site’s materials are informational and educational in nature. More details — in the Disclaimer. The site is intended for persons over 18 years of age.